Privacy Policy
Last Updated: July 30, 2026
Calibration Connection, LLC (“Calibration Connection,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit calibrationconnection.com, contact us, or request an appointment through our website.
1. Information We Collect
Information You Provide
We may collect information you voluntarily provide through our website, including:
- Your name
- Email address
- Telephone number
- The contents of your message
- Appointment preferences
- Vehicle, service, or calibration information you choose to provide
- Any other information you submit when contacting us
Our website does not directly process payments or collect payment-card information.
Information Collected Automatically
When you visit the website, our hosting provider and security services may automatically process limited technical information, such as:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages visited and referring website
- Date and time of access
- Information used to detect spam, fraud, misuse, or security threats
This information is generally used to operate, secure, and troubleshoot the website.
2. How We Use Information
We may use the information we collect to:
- Respond to questions and service inquiries
- Schedule or coordinate appointments
- Provide information about our services
- Communicate about an existing request or business relationship
- Operate, maintain, and improve the website
- Protect the website against spam, fraud, abuse, and security threats
- Maintain appropriate business and service records
- Comply with applicable legal obligations
- Enforce our Terms of Use
We do not sell or rent personal information. We do not use information submitted through the contact form for unrelated third-party advertising.
3. Contact Forms
When you submit a contact form, we use the information provided to respond to your inquiry, discuss requested services, or coordinate an appointment.
Please do not submit sensitive personal information, payment-card details, Social Security numbers, medical information, or other confidential information through the contact form.
4. Cookies and reCAPTCHA
Our website uses Google reCAPTCHA to protect forms against spam, fraud, and automated abuse. reCAPTCHA may process technical information and website-interaction signals to determine whether an interaction is legitimate. When executed, reCAPTCHA may place a necessary cookie named _GRECAPTCHA for risk analysis and security purposes.
We currently use cookies and similar technologies primarily when necessary to operate and secure the website. If we introduce analytics, advertising, or other nonessential cookies in the future, we may update this Privacy Policy and provide additional choices where required.
You may configure your browser to block or delete cookies. Blocking cookies used for website security may affect the operation of certain features, including contact forms.
5. Appointment Scheduling and External Services
The “Schedule Appointment” feature may direct you to a scheduling platform operated by a third-party service provider, including Car ADAS Plus Scheduler.
Information entered on an external scheduling website is submitted through that provider’s system and may be shared with Calibration Connection so we can process your appointment request. External websites and services may have their own privacy practices and terms. We encourage you to review the information provided by those services before submitting personal information.
Our website may also contain links to maps, social-media pages, and other third-party websites. We are not responsible for the privacy or security practices of third-party websites.
6. How We Share Information
We may disclose information in the following limited circumstances:
- Service providers: To companies that assist with website hosting, email delivery, form processing, appointment scheduling, security, technical support, or other business operations.
- Legal obligations: When disclosure is required by law, legal process, court order, or a valid government request.
- Protection and security: When reasonably necessary to protect Calibration Connection, our customers, our website, or others against fraud, misuse, security threats, or unlawful activity.
- Business transactions: In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
- At your direction: When you request or authorize the disclosure.
Service providers are permitted to access information only as reasonably necessary to perform services on our behalf.
7. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, schedule or provide services, maintain business records, resolve disputes, protect our legal rights, and comply with applicable obligations.
Retention periods may vary depending on the nature of the information and why it was collected.
8. Data Security
We use reasonable administrative and technical measures intended to protect information from unauthorized access, misuse, alteration, or disclosure.
However, no website, email system, or electronic transmission is completely secure. We cannot guarantee the absolute security of information submitted through the website.
9. Your Choices and Privacy Requests
You may contact us to request that we:
- Provide information about personal information we maintain about you
- Correct inaccurate contact information
- Delete information that is no longer reasonably needed
- Stop sending optional marketing communications
Certain information may need to be retained for legitimate business, legal, security, or recordkeeping purposes. We may also need to verify your identity before completing a privacy request.
Depending on where you live, applicable law may provide additional privacy rights.
10. Children’s Privacy
Our website and services are intended for businesses and members of the general public seeking automotive calibration services. They are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.
If you believe a child has submitted personal information to us, please contact us so we can review and, where appropriate, delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal obligations.
The revised policy will be posted on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.
12. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Calibration Connection, LLC
7250 Northfield Road, Suite 1, Walton Hills, Ohio 44146
Email: wh@calibrationconnection.com
Telephone: 440-252-5106